Frequently Asked Questions

HOW TO I COMMISSION AN ART PIECE BY BUSYLIZZYINK?

Go to "Custom Pet Portraits" Link and fill out the request for for a pet portrait. If you are interested in commissioning a differnt piece, (not a pet portrait) please go to the "Contact" link and describe your request. I will get back to you as quickly as possible with my avaiability and next steps. 

WHAT TYPE OF PAPER DO YOU USE FOR PRINTS?

I use 230gsm Premium Arctic Matte matte Paper for the best finish at an economical price. 

I HAVE QUESTIONS ABOUT MERCHANDISE!

I got a custom pet portrait from you. Can I get it printed on merchandise? Yes! Just send me a note through the Contact form and let me know what you want. I can have it printed on Hoodies, T-Shirts, Tank Tops, Tote Bags, Throw Pillows, Phone Cases, Mugs, Puzzles, Stickers,  Ornaments, Magnet, Acrylic Trays, and Yoga Mats. 

WHAT IS YOUR SHIPPING POLICY?

For Prints, Stickers, Cards, and Books:

I ship all of these out of my home in Bozeman, MT. Shipping Costs and Information TBD.

For All Other Merchandise:

The Print on Demand Company will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.

WHAT IS YOUR POLICY ON RETURNS / EXCHANGES / REFUNDS?

  • I do not accept returns; all sales are FINAL.
  • I do my utmost to ensure that your prints are packaged carefully and arrive safely at their destination.
  • If your prints arrive damaged, please keep all packaging and contact me with your order number for further instructions.

Can I cancel my order?

All print sales are final. Please contact me as soon as possible if you need to cancel your order.  

HOW CAN I KEEP UP WITH YOUR NEW WORK?

I would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for my newsletter! You can also follow me on my social media pages as I am constantly posting about new work! 

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